Yealink vs Fanvil is the question most Malaysian offices ask first when they shop for IP phones, and Poly and Grandstream usually join the shortlist a day later. All four make standard SIP desk phones, all four have an entry-level, a mid-range and an executive model, and all four work on a cloud phone system. This guide compares them fairly: how each brand positions itself, one model per tier with specs taken from the vendor’s own pages, and which brand tends to suit which kind of office.
If you are new to IP phones, start with our IP phone buyer’s guide for Malaysia. If you already know you want a cloud phone system, our managed cloud PBX runs every brand on this page, from RM39 per extension per month.
The short answer
There is no single best brand. In practice:
- Yealink has the widest range, from basic two-line phones to colour-screen executive models, plus a large DECT cordless line-up. A good default when you want one brand for every desk.
- Fanvil covers the same tiers with a feature-rich spec sheet per model, including several-screen executive phones and a newer DECT system.
- Poly (formerly Polycom, now part of HP) is known for its audio heritage and enterprise build. The current Edge V series is a family of open SIP desk phones with Wi-Fi 6 and Bluetooth 5.4 on most models.
- Grandstream builds its GRP range for carrier and mass deployment, with zero-touch provisioning in mind, and has a broad DECT range with push-to-talk.
For a typical SME in the Klang Valley, the choice per desk (screen, keys, Wi-Fi, headset) matters more than the logo. Most offices end up happy with any of the four.
Yealink vs Fanvil vs Poly vs Grandstream: model by tier
The table below picks one current model per tier from each brand. Specs are as each vendor states them on its product or spec page; where a vendor page does not state a spec, we leave it blank rather than guess.
| Tier | Yealink | Fanvil | Poly (HP) | Grandstream |
|---|---|---|---|---|
| Entry-level | SIP-T31P — classic two-line business phone, HD audio with noise filtering | X303P — 2.4″ colour screen, 4 SIP lines, 10/100 ports, PoE | Edge V250 — 2.4″ colour screen, 4 line keys, Wi-Fi 6, Bluetooth 5.4 | GRP2601P — 2 SIP accounts, 132×48 LCD, 10/100 ports, PoE |
| Mid-range | SIP-T44W — 2.8″ colour screen, 12 accounts, dual Gigabit, PoE, dual-band Wi-Fi, Bluetooth 4.2 | X4U — two 320×240 colour screens, 12 SIP lines, Gigabit, PoE | Edge V450 — 3.5″ colour screen, 8 line keys, Wi-Fi 6, Bluetooth 5.4, 1 expansion module | GRP2634 — 8 lines, 2.8″ colour screen plus 2.4″ key screen, dual Gigabit, PoE, Bluetooth, Wi-Fi 6 (hardware v5.0+) |
| Executive | SIP-T54W — 4.3″ colour screen, 16 accounts, dual Gigabit, PoE, dual-band Wi-Fi, Bluetooth 4.2, USB, up to 3 EXP50 modules | X6U — three colour screens (4.3″ main), 20 SIP lines, Gigabit, PoE, built-in Bluetooth | Edge V850 — 5″ colour main screen plus 2.4″ second screen, 12 + 6 line keys, Wi-Fi 6, Bluetooth 5.4, up to 2 expansion modules | GRP2650 — 14 lines, 5″ 1280×720 colour screen, dual Gigabit, PoE, dual-band Wi-Fi (hardware v5.0+), up to 4 GBX20 modules |
Sources: Yealink T31P, T44W, T54W; Fanvil X303P, X4U (datasheet), X6U (datasheet); Poly Edge V series; Grandstream GRP2601P, GRP2634, GRP2650. Checked October 2026; vendors revise hardware, so confirm the exact variant before ordering.
Brand by brand
Yealink
Yealink’s range runs from the T3 entry series through the T4 mid-range to the T5 executive phones, and it has one of the larger DECT cordless families. The T54W is a good example of the top end: a 4.3-inch adjustable colour screen, Wi-Fi and Bluetooth built in, a USB port for headsets and recording, and support for up to four DECT handsets through the DD10K dongle. The strength is breadth: one brand can cover reception, staff, managers and the warehouse floor. More detail in our Yealink IP phone guide.
Fanvil
Fanvil splits its business phones into series such as the X300 (entry, with PoE, Gigabit and Wi-Fi variants), the XU series (mid-range and executive) and an Android touch-screen A series. The XU phones stand out for extra key screens: the X4U has two colour displays and the X6U three, which gives a receptionist many labelled busy-lamp keys without an add-on module. In October 2024 Fanvil launched its first DECT system, the W710P, under its LINKVIL wireless brand. See our Fanvil IP phone guide.
Poly (formerly Polycom)
Poly is the old Polycom brand, now part of HP, and its phones are sold on HP’s Poly pages. Alongside the Edge E and CCX ranges, the current open SIP line-up is the Edge V series, from the V200 with a mono screen up to the V850 with a 5-inch main screen and a second colour screen. Wi-Fi 6 and Bluetooth 5.4 come on the V250, V250 Plus, V450, V650 and V850. Many Malaysian offices still have older Polycom VVX phones on desks; whether those can move to a new system depends on the model, which our Poly IP phone guide covers.
Grandstream
Grandstream’s GRP range is described as carrier-grade, with zero-touch provisioning built for mass deployment. The Essential series (GRP2601 family) covers basic desks; the Professional series (GRP2624, GRP2634, GRP2650, GRP2670) adds colour screens, Gigabit, Bluetooth and, on newer hardware revisions, Wi-Fi. Grandstream also has a wide DP-series DECT range with push-to-talk. See our Grandstream IP phone guide.
What actually differs between the four
Screens and keys
At entry level, the four are close: a small screen and two to four lines. The gap opens at the executive tier. Fanvil and the Poly V650/V850 use extra key screens; Yealink and Grandstream lean on large main screens plus optional expansion modules. For a receptionist who watches 20 to 40 colleagues, count the busy-lamp keys you need and compare the module options.
Network: Gigabit, PoE and Wi-Fi
If your computers plug into the phone, choose Gigabit. Several entry models (Fanvil X303P, Grandstream GRP2601P) have 10/100 ports only, which is fine for a phone on its own cable but slows a PC behind it. PoE removes the power adapter if your switch supports it. Wi-Fi models help in shophouses and older offices with no cable to the desk; check the exact hardware version, as Grandstream lists Wi-Fi only on hardware v5.0 and above for some GRP models.
Headsets
Call-centre agents and receptionists live on headsets. All four brands offer models with a headset port, and the mid and top tiers add Bluetooth or USB headset support. If your team uses a particular headset brand, check compatibility before you order the phones.
Cordless options
All four brands have DECT cordless systems: Yealink (for example the W76P and the multi-cell W90), Fanvil (W710P), Poly (Rove) and Grandstream (DP752, DP755). If part of your team walks around a shop, clinic or warehouse, read our cordless office phone guide.
Which brand suits whom
| Your office | Good fit | Why |
|---|---|---|
| Small office, 5–20 staff, one floor | Any of the four at entry or mid-range | The differences are small at this size; pick by screen and Wi-Fi need |
| Busy reception or front desk | Fanvil X4U/X6U, Yealink T54W with EXP50, Poly V650/V850, Grandstream GRP2650 | Many labelled busy-lamp keys on screen or module |
| Managers and directors | Yealink T5, Poly Edge V850, Fanvil X6U, Grandstream GRP2650 | Large colour screen, Bluetooth headset, Wi-Fi |
| Multi-branch group, standard desk everywhere | One brand across all sites | Same key layout and same training in every branch |
| Shop floor, warehouse, clinic corridors | DECT from any of the four | Cordless handsets that roam around the site |
All four work on JomCloud
JomCloud supplies phones from all four brands, and they work on every package: cloud PBX, contact centre, dialer and JomConnect. The same extension rings on the desk phone, the softphone on your computer and the mobile app.
Phones arrive ready to work. Each phone fetches its settings from our provisioning server, so your staff plug it in (network cable, PoE or power adapter) and it comes up on its extension. From our panel, our team assigns each phone by its MAC address, moves a phone to another desk, person or branch without touching it, applies a shared busy-lamp and speed-dial key layout for the whole company, and sees when each phone last checked in. Provisioning is not in the call path: phones register directly to the phone system, so calls keep working even if provisioning is briefly unavailable. Our auto-provisioning guide explains how it works.
Already have phones? Most standard SIP phones work. Send us the models and we check them first. If you are moving from an old office PBX, see cloud PBX in Malaysia.