Cloud PBX in Malaysia, fully managed.
Give your office a complete business phone system — desk phones and softphones on one number — set up, monitored and supported by our team in Malaysia.
One number, desk phone or softphone
An extension is your phone line on JomCloud. It works on a desk phone and on the softphone app on your computer — the same number on either, so you can move a call between them without missing a beat.
- Desk phone & desktop softphone
- Take calls anywhere with an internet connection
- Add or remove extensions any time
A smart welcome menu (IVR)
An IVR (Interactive Voice Response), also called an auto-attendant, is the recorded menu callers hear: “Press 1 for Sales, 2 for Support…”. It greets every caller instantly and routes them to the right place — no receptionist needed. Build multi-level menus and change them whenever you like.
- Greet callers 24/7 in your own words
- Route to teams, people, or voicemail
- Multi-level menus for larger businesses
Ring the whole team at once
A ring group rings several people together (or one after another, called a hunt group) so calls get answered fast. Perfect for a sales line or support desk where anyone free should pick up.
- Ring-all, longest-idle, or in sequence
- No more calls slipping through
- Group by team or department
Voicemails land in your inbox
Miss a call? Instead of dialing in to check messages, JomCloud emails each voicemail to you as an audio file, with the caller’s number and the time. Listen on any device, forward it to a colleague, or keep it on record.
- Audio file attached to every email
- Caller ID & timestamp included
- Shared voicemail boxes for teams
Today, 4:23 PM
Not sure which features you need?
Talk to usOpen and closed, automatically
Set your business hours and holidays once. During hours, calls reach your team; after hours, they go to voicemail or a custom message. Closing early? Flip the “closed today” switch from your portal — no IT required.
- Per-day hours & holiday calendar
- After-hours greeting or voicemail
- One-tap “closed today” override
Every call on the record
Call recording captures conversations for training, quality, and dispute resolution — on-demand per call, or always-on. Recordings are stored securely and are easy to search and play back.
- On-demand or always-on
- Stored securely
- Play back or download any time
Keep your numbers, or get new ones
JomCloud is carrier-neutral: bring your existing phone numbers across (we handle the porting), or get fresh local Malaysian or international numbers. Either way you’re never locked in.
- Port your current numbers to us
- New local or international numbers
- Carrier-neutral — no lock-in
Everything included
- Desk phone & softphone — one number on either
- Auto-attendant / IVR with multi-level menus
- Ring groups & hunt groups with flexible ring strategies
- Voicemail, plus voicemail-to-email
- Business-hours & holiday routing, with a self-service open/closed toggle
- Inbound number routing and outbound calling
- Call recording (on-demand or always-on)
- Transfer, park, pickup, forwarding, DND & busy-lamp field
- Conference rooms and music on hold
- Fax-to-email & email-to-fax
- Caller-ID management and HD voice
- Your own admin & user portal
- Bring your own numbers, or get new ones — local or international
Who it's for
Offices and teams that need a reliable, modern phone system — not a full call centre.
Ready to move your voice to the cloud?
Tell us what you run today and we'll map the right package for you — fast, with a real person.
- Reply within one business day
- Setup & migration handled for you
- No lock-in — keep your numbers
- +603 9010 2929
- Block A3-1-12, 1st Floor, Jalan 2/142A, Megan Phoenix, Off Jalan Cheras, 56000 Kuala Lumpur
- Online chat
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