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Package decks
A walkthrough of each package — how it works, where it's hosted, what you need on site, and what it costs. Read it in the browser, or download the PDF.
PBX
From RM39 / extension / month
A cloud phone system for your office — your number on a desk phone, a laptop or a mobile.
- Architecture and where it's hosted
- Call routing, IVR and remote working
- Hardware you need on site (almost none)
- Internet, failover and security
- Pricing and cost comparison
21 slides
Contact Centre
From RM49 / agent seat / month
Everything in PBX, plus the queues, wallboard and reporting an inbound support team needs.
- How a call reaches the right agent
- The agent and supervisor experience
- Queue callback and abandoned calls
- Live wallboard and reporting
- Pricing and cost comparison
22 slides
Dialer
From RM149 / agent seat / month
High-volume outbound for sales, telesales and collections — the system dials, your agents talk.
- Predictive, power, preview and manual dialing
- Campaigns, lead lists and dispositions
- DNC, calling windows and frequency caps
- Connect rates, blended inbound and reporting
- Pricing and where the money goes
23 slides
All three run on the same managed platform, hosted in Cyberjaya, Malaysia — and all three connect to the SIP lines you already have, so your numbers and your call rates don't change.
Not sure which one fits? Book a demo or call +603 9010 2929 and we'll map it out with you.