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Package decks

A walkthrough of each package — how it works, where it's hosted, what you need on site, and what it costs. Read it in the browser, or download the PDF.

PBX

From RM39 / extension / month

A cloud phone system for your office — your number on a desk phone, a laptop or a mobile.

  • Architecture and where it's hosted
  • Call routing, IVR and remote working
  • Hardware you need on site (almost none)
  • Internet, failover and security
  • Pricing and cost comparison

21 slides

Contact Centre

From RM49 / agent seat / month

Everything in PBX, plus the queues, wallboard and reporting an inbound support team needs.

  • How a call reaches the right agent
  • The agent and supervisor experience
  • Queue callback and abandoned calls
  • Live wallboard and reporting
  • Pricing and cost comparison

22 slides

Dialer

From RM149 / agent seat / month

High-volume outbound for sales, telesales and collections — the system dials, your agents talk.

  • Predictive, power, preview and manual dialing
  • Campaigns, lead lists and dispositions
  • DNC, calling windows and frequency caps
  • Connect rates, blended inbound and reporting
  • Pricing and where the money goes

23 slides

All three run on the same managed platform, hosted in Cyberjaya, Malaysia — and all three connect to the SIP lines you already have, so your numbers and your call rates don't change. Not sure which one fits? Book a demo or call +603 9010 2929 and we'll map it out with you.